Business Services Manager

Business Services Manager | Top 40 Firm | Cardiff (Hybrid)

Are you a dynamic Accounting professional looking to spearhead the growth of a new regional hub? Are you ready to step into a pivotal leadership role within a B Corp certified firm that prioritises social impact alongside commercial excellence?

This is your opportunity to take full ownership of a newly established Business Services function in Cardiff, acting as the primary advisor for a diverse portfolio of ambitious entrepreneurs and multinational groups.

About the Firm

This Top 40 Firm is a modern, purpose-driven advisory business that balances high-level technical expertise with a personal, people-first approach. As a certified B Corp and a key member of an extensive international association, they support clients ranging from high-growth startups to complex multi-jurisdictional entities. The firm is currently expanding its regional presence, making this a high-visibility role for a manager eager to build and lead a high-performing team.

Responsibilities As a Business Services Manager you will:

Act as the primary point of contact for a varied client portfolio, providing strategic guidance and high-level commercial advice.
Lead the delivery of full-service accounting solutions, ensuring all statutory obligations and technical standards are met.
Review complex management accounts and statutory financial statements for larger, audit-exempt, and audited entities.
Oversee intricate VAT returns, including cross-border transactions, partial exemption calculations, and postponed VAT accounting.
Manage cross-departmental relationships with Audit, Tax, and Specialist Advisory teams to ensure a seamless client experience.
Identify and execute opportunities for service expansion and cross-selling across the wider firm network.

As a Business Services Manager you will:

Take overall accountability for the performance and output of the Cardiff Business Services team.
Recruit, mentor, and develop a team of trainees and seniors, fostering a culture of continuous learning and feedback.
Implement and streamline cloud-based accounting procedures using Xero and Sage to drive efficiency.
Manage relationships with overseas parent companies and their UK-based subsidiaries.
Liaise directly with HMRC on complex technical queries and compliance matters.
Lead by example, upholding the firm's values of integrity, collaboration, and striving for excellence.

What You’ll Receive

Hybrid working pattern (2–3 days in office).
35-hour working week with flexitime arrangements.
Private Medical Insurance including mental health cover and 24/7 GP access.
Enhanced family leave policies.
Season ticket loan and Cycle to Work scheme.

At Austin Rose, we specialise in Public Practice recruitment and use our market insight to support professionals in securing roles aligned with their long-term ambitions.

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