Practice Manager

Practice Manager | Top 30 | Professional Services

Our client is a Top 30 Firm with over 200 offices and a workforce of over 1,000 staff nationwide. They are a multi-award-winning network, recently achieving 5-star franchisee satisfaction for the thirteenth consecutive year, and are dedicated to providing high-quality, tech-driven support to the SME and OMB sectors.

Practice Manager responsibilities

Oversee the day-to-day operations of the office, ensuring efficient workflow management and high standards of client service delivery.
Lead and mentor the administrative and support teams, managing resource allocation, recruitment, and performance reviews.
Manage firm-wide financial functions including billing, credit control, and budget monitoring to ensure the office hits its profitability targets.
Coordinate internal compliance, health and safety, and HR processes, acting as the primary point of contact for external providers and regional partners.

As the successful candidate you will

Have a proven track record in practice management or senior operations within a professional services environment.
Demonstrate strong financial acumen with experience in billing cycles and financial reporting.
Possess excellent leadership skills with the ability to manage diverse teams and foster a collaborative culture.
Be highly IT literate, ideally with experience in cloud-based practice management software and CRM systems.

In exchange you will receive

Competitive salary package tailored to experience.
25 days annual leave plus bank holidays.
Flexible and hybrid working arrangements.
Access to a comprehensive benefits platform, including enhanced pension and health insurance options.

Austin Rose specialise in Public Practice recruitment and use our market insight to support you in securing roles aligned with your long-term ambitions. If this role sounds of interest or you would like more information, please apply online for this Practice Manager job in Norwich.

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