Outsourcing Manager - Top 30 Firm - London - London - England

Outsourcing Manager | Top 30 Firm | London

Are you an ambitious accounting professional looking to move into a high-impact leadership role within a sophisticated Business Support department? Do you thrive on delivering "real-time" financial insights and acting as a lead consultant for complex client portfolios? If you are passionate about driving digital transformation and managing high-performing teams, this is the opportunity to elevate your career within a prestigious London environment.

About the Firm

This Top 30 Firm is renowned for its forward-thinking approach to digital accounting and its commitment to providing bespoke advisory services to a diverse corporate and not-for-profit client base. Operating with the agility of a mid-tier specialist and the resources of a major national player, the firm provides an environment where innovation in process and technology is actively encouraged at the management level.

Responsibilities

As an Outsourcing Manager you will:

Manage a substantial portfolio of corporate and not-for-profit clients, acting as the primary point of contact for complex technical queries.
Lead the onboarding of new clients, establishing robust processes and procedures to ensure seamless service delivery.
Drive the transition from traditional processing to daily/weekly "real-time" reporting using advanced online accounting software.
Supervise, train, and mentor junior staff, overseeing their professional development and the quality of management accounts and VAT preparation.
Act as a technical consultant for clients requiring bespoke software setups, reporting frameworks, and tailored training.

As an Outsourcing Manager you will:

Oversee departmental operations, including resource allocation and the implementation of risk management systems.
Manage client billing and job recoverability, ensuring the department meets its monthly and annual financial targets.
Review weekly time sheets and monitor the delivery of services across the department to meet strict deadlines.
Assist with the preparation of fee proposals for potential clients and participate in prospective client meetings.
Support Partners and Senior Management in the general running of the Business Support department.

What You’ll Receive

25 days annual leave plus bank holidays.
Hybrid working pattern (3 days in the London office, 2 days remote).
8% employer pension contribution.
Private medical insurance.
Performance-related bonus scheme.
22 weeks full pay enhanced parental leave.

At Austin Rose, we specialise in Public Practice recruitment and use our market insight to support professionals in securing roles aligned with their long-term ambitions.

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