Xero Advisory Manager

Xero Advisory Manager | Leading Business Services Provider | London

Are you a Xero expert with a passion for empowering others through technology? Imagine joining a fast-scaling, B Corp certified industry leader where your expertise directly influences the success of thousands of UK entrepreneurs. If you are a proactive communicator who excels at simplifying complex processes and wants to play a pivotal role in the launch of a revolutionary new accounting product, this is the opportunity to elevate your career in a tech-driven, forward-thinking environment.

About the Firm

This leading UK business services provider and certified B Corp is at the forefront of the fintech and compliance sectors, having supported over 1 million companies to date. With a focus on modernizing business workflows through a fully integrated technology platform, they are currently scaling rapidly with a forecast to grow 5x–10x over the next three years. They offer a dynamic, carbon-neutral workplace where ownership and continuous learning are at the heart of their culture.

Responsibilities

As a Xero Trainer you will:

Design and deliver structured Xero training programmes for internal departments including Onboarding, Customer Success, and Marketing.
Create scalable training materials such as video tutorials, webinars, and help centre guides for both internal and client use.
Lead the Xero onboarding enablement process to ensure clients are self-sufficient and efficient from day one.
Act as the primary internal Subject Matter Expert (SME) for all Xero-related queries and best practice implementations.
Identify recurring friction points in platform usage and proactively address them through targeted educational content.
Collaborate with the Customer Success team to reduce support ticket volumes by improving overall user competency.

What You’ll Receive

Competitive salary aligned with London market rates.
Hybrid working model (confirmed).
Opportunity to lead the launch of a high-impact new product.
Comprehensive private medical care.
B Corp certified workplace with a strong focus on ESG.
Clear pathways for career progression within a high-growth scale-up.

At Austin Rose, we specialise in Public Practice recruitment and use our market insight to support professionals in securing roles aligned with their long-term ambitions.

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